Welcome to Ava Shops ("AVA", "we", "us", or "our"). These Terms of Service ("Terms") govern your use of the Ava Shops website, Progressive Web App (PWA), browser extension, and related services (collectively, the "Service").
By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
You must be at least 18 years old and capable of entering legally binding agreements to use the Service.
Ava Shops provides an AI-powered shopping assistant that helps users:
AVA does not sell products directly. All purchases occur directly through third-party retailers.
Ava is an AI-powered shopping assistant that automates parts of the product search and checkout process.
By using Ava, you acknowledge that:
Ava does not guarantee error-free operation.
Users are responsible for reviewing final checkout details before confirming a purchase.
Payments for subscriptions, credits, and usage are for access to the platform and its automation capabilities, not for guaranteed outcomes or results.
Ava Shops automation features currently operate only through the official Ava Shops Chrome Extension on desktop versions of Google Chrome.
Mobile browsers, mobile webviews, Progressive Web Apps (PWA) without the Chrome extension, Safari, Firefox, and other browsers may not support automation features.
Users acknowledge that certain automation features, including guided checkout and automated button interactions, may not function outside supported desktop environments.
We do not guarantee feature parity across devices or platforms.
By using the Service, you explicitly authorize AVA to:
You acknowledge and agree:
You understand that:
You use automation features at your own risk.
Express Mode (when enabled in the future) will always require explicit user opt-in activation.
Express Mode may allow automated checkout actions to proceed more rapidly after confirmation.
Users accept full responsibility for all completed transactions initiated through Express Mode.
Express Mode can be disabled at any time.
AVA participates in affiliate programs, including but not limited to Amazon Associates and other retailer programs.
As an Amazon Associate, AVA earns from qualifying purchases.
When applicable, affiliate tracking parameters may be appended to supported retailer product URLs. This does not increase the price you pay.
AVA may receive commissions if you complete qualifying purchases through supported links.
Certain features may require:
If activated:
Plans, pricing, and feature access may change at any time.
Thank you for using Ava Shops.
Ava offers subscription-based access to premium features.
Payments are processed via Stripe.
All subscription payments are generally non-refundable.
However, refunds may be granted in the following cases:
Requests must be submitted within 7 days of the charge.
To request a refund, contact:
Include:
You may cancel your subscription at any time.
Ava does not handle product purchases.
All product-related refunds, returns, or disputes must be handled directly with the retailer.
We reserve the right to update this refund policy at any time.
Continued use of the Service constitutes acceptance of any updates.
You agree not to:
Violation may result in suspension or termination.
Automation functionality is currently limited to supported retailer domains. At this time, Amazon.com is the primary supported automation retailer.
Other retailers may be referenced for informational or search purposes only and may not support automated checkout functionality.
Supported retailers may change at any time without notice.
AVA is not affiliated with or endorsed by any retailer unless explicitly stated.
We are not responsible for:
All purchase disputes must be resolved directly with the retailer.
The Service is provided "AS IS" and "AS AVAILABLE."
AVA makes no warranties regarding:
Use at your own risk.
To the maximum extent permitted by law:
AVA shall not be liable for:
Total liability shall not exceed the amount paid to AVA in the preceding 3 months.
You agree to indemnify and hold harmless AVA, its officers, employees, and affiliates from any claims, damages, liabilities, or expenses arising from:
AVA reserves the right to modify, suspend, or discontinue any part of the Service at any time without liability.
Any dispute shall be resolved through binding arbitration in the State of Texas, unless prohibited by law.
You waive the right to participate in class-action lawsuits.
These Terms are governed by the laws of the State of Texas, United States.
For legal inquiries and support:
Email: support@ava-shops.com
Email: avashops.ai@gmail.com
Subscriptions are billed on a recurring monthly basis beginning on the date of purchase. Your subscription will automatically renew at the end of each billing cycle unless canceled prior to renewal.
Each subscription includes a fixed number of usage credits per billing cycle.
You may cancel your subscription at any time through the "Manage Billing" feature.
After cancellation:
All billing is securely handled by Stripe. Ava Shops does not store or process payment card information.